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Our Story

At MedBike, we’re more than just a bike shop—we’re a team of passionate bikers who believe in the freedom, sustainability, and joy that e-bikes bring to everyday life. As regular e-bike riders, we noticed a huge gap in the market: the lack of a reliable place offering both expert e-bike servicing and high-quality sales in one friendly, convenient location.

That’s where MedBike comes in. Our goal is to be the one-stop shop for all your biking needs—whether it’s finding the perfect e-bike, keeping it in peak condition, or equipping you with the right accessories for your next ride. But we’re more than a shop—we’re on a mission to make e-biking accessible and mainstream for everyone.

We’re also passionate about giving back and building connections. By supporting local riders and creating a sense of community, we hope to inspire more people to embrace e-bikes and make a positive impact locally. From reducing congestion to promoting sustainable travel, we believe change starts right here in our neighborhoods.

Join us in creating a greener, healthier, and more connected community. Ride smarter, live greener, and help us shape the future of cycling together.

Meet the Team

Zaid Zewin
Co-Founder
Zaid specializes in brand partnerships and business growth, with a keen interest in the rapidly growing e-bike market. As a co-founder of MedBike, he’s focused on expanding our reach and bringing innovative solutions to the e-bike community.

Our Commitment to Sustainability

At MedBike, sustainability is at the heart of everything we do. We believe ebikes are a game-changer for greener commuting, and we’re here to make the switch accessible for everyone.

To promote eco-friendly travel and empower our community, we host workshops on the basics of bike maintenance and the environmental and financial benefits of switching to e-bikes. We’re also proud to participate in the Bike2Work scheme, offering advice on how to maximize its benefits to make cycling a more affordable commuting option

FAQs

What are the repair turnaround times?

We aim to complete all repairs and servicing within the suggested timeframe. In most cases, jobs will be completed on the same day to get you back on the road as quickly as possible.

What is your delivery time?

Deliveries to UK mainland typically take 5–20 days. We’ll keep you updated throughout the process to ensure you know when to expect your order.

What is your return policy?

Returns can be made within 14 days of purchase. For full details on how to return an item and any applicable conditions, please refer to our Return and
Refund Policy.

Do you offer bike servicing for non-electric bikes?

Absolutely! We specialize in all types of bikes and would be happy to service and repair yours, whether it’s electric or traditional.